Songrisa — Terms of Service

Last updated: October 12, 2026

0. Who We Are

Songrisa is operated by ORIGIN SOLUTIONS GLOBAL CORE – FZCO (license number 73685, IFZA FZCO; Tax Registration Number (TRN) 105255065200001), with registered address at Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, United Arab Emirates; email: ads@5xgrowth.com; phone: +971 56 288 4178 ("Songrisa," "we," "us," or "our").

Contact: support@songrisa.io, including for content complaints and takedown requests (§13). Privacy and personal-data requests: privacy@songrisa.io.

These Terms are a binding agreement between you and Songrisa and apply to songrisa.io and all related services (the "Services"). Please also review our Privacy Policy. If you do not agree, do not use the Services.

1. What Songrisa Does

Songrisa turns a story about a person into a personalized song. You answer questions in our chat-based wizard, we generate lyrics that you can edit, and we create a finished track using AI models operated by our providers.

2. Definitions

"User Content" means everything you provide, including wizard answers, stories, names, lyric edits, and other text you enter.

"Outputs" means lyrics, previews, and full song files generated for you through the Services.

"Songrisa Content" means our interface, copy, images, and other materials, excluding Outputs and User Content.

"Recipient" means the person the song is about, if that person is not you.

"Credits" are prepaid units used to unlock downloads of full songs.

"Unlock" means the moment a Credit is used and the downloadable file for a specific song becomes available to you under the license in §9. Unlock occurs after you confirm and click the download button, and we record the date and time. If a download is interrupted or you lose the file, the song remains unlocked in your account and may be downloaded again without another charge.

3. Eligibility and Account

You must be at least 18 years old. The Services are not offered to minors, and we do not knowingly collect their personal information.

You create an account using an email address and a one-time code. You are responsible for access to that email account and for activity under your Songrisa account. You must provide accurate and current information.

4. Credits, Prices, and Payment

4.1 How Credits work

Credits are sold in packages, and the package price and contents are shown before payment. If you buy a package while working on a song, the full package is added to your account and exactly one Credit is immediately used to Unlock that song. If either step fails, neither step is completed.

Credits do not expire, are tied to your account, and cannot be transferred, sold, or exchanged for cash. Credits are not a payment instrument, deposit, or electronic money; they are a prepaid right to receive downloadable files.

If we terminate your account because you violated these Terms, unused Credits are forfeited. If you close the account yourself, see §7.

4.2 Payments

Payments are processed by a third-party payment provider. That provider may process payments, applicable taxes, receipts or invoices, refunds, and related payment services. The provider's identity and applicable payment terms will be shown before or during checkout. We do not receive or store full payment-card details when those details are processed by the payment provider.

4.3 What a Credit unlocks; what is free

Before paying, you may listen to the full song as many times as you want. The wizard, interview, lyric generation and editing, track generation, and full in-browser playback are free.

One Credit unlocks one song and provides a downloadable file for personal storage, sharing, and offline listening; a shareable link; and the personal, non-commercial license described in §9.

Reasonable-use limits apply to lyric edits and track generations. We may adjust those limits and restrict automated, abusive, or excessive use. A reduction in a limit applies to songs started after the change. Regenerating an already unlocked song creates a new song. One Credit pays for one finished song, not unlimited attempts.

4.4 Prices and taxes

Prices are shown before purchase and, where possible, in local currency. Applicable taxes are calculated at checkout. We may change prices for future purchases, but price changes do not affect Credits you already purchased.

5. Cancellation and Refunds

5.1 Start of digital-content supply

Supply of a song begins when you Unlock it. Buying a Credit package by itself is not supply of a song. If applicable law gives you a right to cancel a remote purchase of digital content, that right may end once supply begins with your express consent and acknowledgment, where permitted by law. Where required, we collect that consent and acknowledgment during purchase or Unlock.

5.2 Our refund policy

In addition to any rights you have under applicable law, we provide a 15-day refund period from the purchase date. Contact support@songrisa.io and provide enough information to identify the order. If the request qualifies, we will arrange the refund through the relevant payment provider.

Refunds are calculated by song rather than by package. The value of one Credit equals the package price divided by the number of Credits in that package. Unused Credits are refundable in full at that value. An unlocked song may be refunded at that value at our discretion, subject to §5.3.

5.3 Refunds for unlocked songs

After you have had the opportunity to listen to the full song for free and choose to Unlock it, refunds are at our discretion unless applicable law gives you a refund right. We generally issue a refund when the problem was caused by us.

5.4 EEA and UK consumers

You may have a 14-day statutory right to withdraw from a distance purchase of digital content. For an unlocked song, that right may end at Unlock if supply began with the consent and acknowledgment required by law. For unused Credits, a withdrawal right may continue to apply. We honor those rights to the extent required by applicable law.

5.5 Brazilian consumers

If you are a consumer in Brazil, the seven-day right of withdrawal under Article 49 of the Brazilian Consumer Defense Code applies to remote purchases to the extent required by law.

5.6 Failure to deliver a paid song

If a Credit is used but the full song is not delivered because of a problem on our side, the Credit is automatically restored to your balance.

5.7 Effect of a refund on the license

If a song is refunded, the license in §9 for that song ends. You must stop using it and delete your copies. Further use, publication, or distribution is not licensed, and we may remove the song and its link from your account. Refunds of unused Credits do not affect songs that remain validly unlocked.

5.8 Chargebacks

If there is a problem with a purchase, please contact support@songrisa.io first. While a chargeback is pending, we may suspend the account and Credits associated with that order. A successful chargeback is treated as a refund. We may refuse future sales to a user who repeatedly disputes purchases that were properly fulfilled. A payment provider may handle the dispute, and we may provide reasonably necessary information, including purchase, delivery, and Unlock records.

6. Song Storage Period

Storage is part of the Service, not a permanent archive. Download and keep your own copies of important songs.

Songs are stored while your account remains active. After six months of inactivity, we may delete stored songs after giving you at least 30 days' notice by email. We may remove content earlier when required for legal, security, moderation, or provider-related reasons.

Deletion from storage does not terminate a license already granted under §9. Our liability for loss of stored content is limited as described in §16.

7. Closing Your Account

You may stop using the Services and request account deletion by contacting support@songrisa.io.

If you have unused Credits and have not violated these Terms, contact us before deletion. We may keep the account open so you can use the Credits, or refund their value if the purchase remains within an applicable refund period. Once the account is deleted, unused Credits are forfeited.

We may suspend or terminate an account if you violate these Terms or create a legal or security risk.

8. Acceptable Use

You may not use the Services to violate law or intellectual-property, privacy, publicity, or other rights; create defamatory, obscene, hateful, harassing, or violence-inciting content; imitate an identifiable artist without permission; submit lyrics or audio you do not have the right to use; impersonate another person or mislead others about a performer; create threatening, sexual, degrading, or harassing content about a Recipient; present invented events as facts about a real person; commercially use Outputs contrary to §9; reverse engineer, scrape, overload, attack, or interfere with the Services; or bypass limits, Credits, or security controls.

Moderation. We may refuse to generate content that violates these rules, explain the reason, and not charge a Credit. Repeated violations may result in account termination.

9. Rights in Generated Materials

9.1 Your User Content

You retain all rights you have in User Content. You grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, transform, and process User Content to operate, improve, and provide the Services. This includes generating lyrics and audio, quality control, support, abuse prevention, compliance with legal obligations, and improving Service quality.

9.2 Your license to Outputs

After Unlock, we grant you a worldwide, non-exclusive, non-transferable, royalty-free license to use the Outputs for that song solely for personal, non-commercial purposes, subject to these Terms and third-party rights.

This is a license to use the Outputs. Ownership, copyright, and other intellectual-property rights that Songrisa or its licensors may have in the Outputs are not transferred to you.

You may listen to the song personally; download and keep copies for personal use; send or share it with friends, family, and the Recipient; play it at private, non-commercial events; and post it to your personal social-media accounts, provided that the particular use is non-commercial, is not monetized, and is not used to advertise, promote, or sell goods, services, a business, a brand, or paid content.

9.3 Commercial use prohibited

You may not use Outputs for commercial, professional, promotional, or revenue-generating purposes. In particular, you may not sell, license, sublicense, or commercially distribute Outputs; monetize them through advertising, subscriptions, royalties, paid downloads, streaming, or similar methods; distribute them through commercial music services for revenue; use them in advertising, sponsored or branded content, or marketing; use them in connection with a business, product, service, or brand; use them in paid client work; commercially synchronize them with a film, video, game, podcast, app, or other content; or register or claim exclusive rights that you do not independently own.

Posting to a personal social-media account is permitted if the specific use of the song is personal and non-commercial. The fact that a platform generally displays advertising does not by itself make a personal post commercial. Sponsored, promotional, branded, or otherwise revenue-generating use is prohibited.

For a commercial license, contact support@songrisa.io. Any commercial use requires a separate written license from Songrisa, if such a license is available.

9.4 Nature and limitations of the license

The license does not guarantee that copyright or another exclusive right exists in an Output. Uniqueness is not guaranteed; similar prompts may generate similar songs. AI may generate material resembling existing works, and we do not guarantee that an Output is free of third-party rights. AI-generated material may receive limited copyright protection or no copyright protection depending on the jurisdiction. Third-party platforms apply their own rules and may reject, remove, restrict, mute, or make claims against content. We do not guarantee that an Output can be registered for copyright or other intellectual-property protection.

9.5 Your responsibility

You are responsible for ensuring that your prompts, stories, and use of Outputs do not violate other people's rights, including trademark, copyright, privacy, publicity, likeness, and personality rights, or the rules of any platform where you publish the Output.

9.6 Our content

The Services, software, interface, and Songrisa Content are owned by us or our licensors. We grant you only a limited, non-transferable license to use the Services. No other rights are granted.

10. Songs About Other People

Songs are private to the account that creates them. We do not publish them or operate a public song catalog.

By providing information about a Recipient, you represent that you may lawfully provide that information for this purpose and that the song complies with §8. Complaints are handled under §13.

11. What We Do Not Promise About AI

AI outputs vary. Quality depends on the story, style, language, and system conditions. We do not guarantee fitness for a particular purpose, professional quality, or acceptance by any third-party review process.

Review the preview before Unlock. After you have listened to the full song and Unlock it, we do not owe a free regeneration or refund except as described in §5 or as required by law.

12. Privacy

Our Privacy Policy explains what information we collect, why we collect it, how long we retain it, who processes it, and the legal bases we rely on. We analyze usage and content to improve reliability and quality. We do not sell personal information.

13. Complaints, Notices, and Takedowns

Send notices to support@songrisa.io.

13.1 Requirements for a notice

Include your name and email address; the subject of the complaint; information sufficient to identify the content; the basis of your rights and supporting evidence; a statement that the information is accurate and that you have a good-faith belief supporting the complaint; and your signature, including an electronic signature. We may ask you to verify your identity. We are not required to act on incomplete, unverified, or reasonably unsubstantiated notices.

13.2 Our response

We promptly acknowledge and review complete notices. We may remove or restrict content, leave it in place, or request more information. If we remove content, we may notify the affected user unless prohibited by law.

13.3 Counter-notice

If your content is removed, you may contact support@songrisa.io and explain why it should be restored. We will review the request under the same general standards.

13.4 Repeat infringement and bad-faith notices

We may terminate accounts of repeat infringers and may disregard repeatedly inaccurate or bad-faith complaints.

14. Third-Party Services

Payment providers, AI providers, and linked websites or services are third parties. We may use them for payments, generation, hosting, delivery of parts of the Services, and other functions.

We are not responsible for their independent services, policies, or availability, and we may change providers without changing our obligations to you under these Terms.

15. Indemnification

If a claim is made against us because of your User Content, your use of Outputs, or your violation of these Terms or applicable law, you agree to defend and indemnify us for resulting costs and losses.

This provision does not apply to claims caused by our own breach or negligence, and it does not apply to consumers to the extent applicable law does not permit it.

16. Limitation of Liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, or exemplary damages, lost profits, or loss of data or stored content.

Our total liability for all claims arising out of or relating to the Services or these Terms will not exceed the amount you paid us during the 12 months before the event giving rise to the claim.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

17. Disclaimer of Warranties

The Services and Outputs are provided "as is" and "as available." To the extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted availability.

Any mandatory consumer warranties or rights that cannot legally be waived remain unaffected.

18. Events Outside Our Control

We are not responsible for failure or delay caused by events outside our reasonable control, including outages, suspensions, rate limits, policy changes, or discontinuation by AI, hosting, or payment providers, as well as laws, sanctions, export controls, or government actions.

If such an event prevents us from providing the Services for more than 30 consecutive days, either party may end the agreement, and we will refund the value of purchased and unused Credits.

19. Changes

We may change the Services and these Terms. We will notify you by email or through the Service before a material change that affects you takes effect, and you may stop using the Services.

If a material change disadvantages you and you have unused Credits, you may request a refund of their value. Non-material changes take effect when posted.

20. Governing Law and Disputes

These Terms are governed by the laws of Georgia, excluding its conflict-of-laws rules. Disputes will be heard by the competent courts in Tbilisi, Georgia.

If you are a consumer, this choice of law and forum does not deprive you of protections provided by mandatory laws of your country or state of residence, or of any right to bring a claim in your local courts where applicable law provides such a right.

21. General

Assignment. You may not assign these Terms without our consent. We may assign them to a successor to our business after providing notice.

Severability. If any provision is unenforceable, the remaining provisions remain in effect.

No waiver. Failure to exercise a right does not waive that right.

Entire agreement. These Terms and the Privacy Policy constitute the entire agreement regarding the Services.

Notices. We may contact you at the email address associated with your account.

Language. The published English version is the controlling version. If a translation differs from the English version, the English version controls unless mandatory law requires otherwise.

Contact: support@songrisa.io. Privacy: privacy@songrisa.io.